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Commerce Timer Fails With Document Designer Template Attached To Email (Doc ID 2603371.1)

Last updated on NOVEMBER 05, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 A Patch 3 and later
Information in this document applies to any platform.

Symptoms

When a commerce timer attempts to send an email with a document designer document attached,
the following error occurs.

ERROR
-----------------------
03 Oct 2019 16:22:03,419 [ERROR] com.bm.xchange.services.task.TaskThread.runTask(TaskThread.java:466) - Throwable error occurred while running the task with id: 41905994
Error while performing commerce timer for ###### : Could not perform Action: #######
There was an error during print. Please see print logs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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