My Oracle Support Banner

Timecard After Split Is In "Submitted" Status, While Before Split It Was In "Approved" Status (Doc ID 2603416.1)

Last updated on OCTOBER 23, 2019

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

Time Card Entry

ACTUAL BEHAVIOR
---------------
Time card after split is in "Submitted" status, while before split it was in "Approved" status


EXPECTED BEHAVIOR
-----------------------
Time card should be getting approved after split.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


Issue explanation:
1. Before time card split process; time card is in approved status
2. Assignment changes performed and resubmit time card process with auto-approve checked
3. Out of the 2 time cards generated:
      a.  1 time card is in approved status (success)
      b.  Other time card is in submitted status (fail). When we try to approve this time card it shows approved, yet remains in the same status (submitted)
 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve time card which has been split due to assignment change.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.