StandardReceiptService Webservice Errors: "The customer ID is invalid" and "The customer site use ID for the specified customer is invalid" (Doc ID 2603531.1)

Last updated on APRIL 16, 2021

Applies to:

Symptoms

When attempting to create StandardReceipt webservice with customer id and siteuse id details the following error occurs.

ERROR
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The customer ID is invalid.

The customer site use ID for the specified customer is invalid

STEPS
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The issue can be reproduced at will with the following steps:

1 https://<url details>/fscmService/StandardReceiptService

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, it is a cumbersome process for the process of adding customer id and site use id later phase of receipt creation process which is consuming huge resource for business.

Changes

Cause

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