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Task Completed But Status Still Remains 'Processing Started' (Doc ID 2603743.1)

Last updated on OCTOBER 24, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.


On : 18 version, Core Product Functionality

Task TASK1 was completed but status still remains 'Processing Started' and order has been shipped.

User tried the following fix:
(1) Enter the task execution RF screen.
(2) Ctrl+P (as the task is in "Processing started" status).
(3) RF will prompt for Task/Container Nbr
(4) Scan the task number.
(5) Scan the drop location.
(6) Exit the task execution screen.

This did not work since after entering the drop location (DROP1) on step 5 receive error: "Invalid Task".

How can we put this task in "Completed" or "Cancelled" status?


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