US Payroll: Payroll Calculation / QuickPay Error: No Primary Work Address has been Defined for the Employee
(Doc ID 2603965.1)
Last updated on JANUARY 28, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.07.0 version, Global Payroll
When attempting running payroll process or QuickPay,
the following errors occur.
ERROR
-----------------------
Error was encountered when processing payroll relationship xxx.
An error occurred when processing element {ELEM_NAME. (ETNAME=US_FEDERAL_INCOME_TAX_PROCESSOR)
No primary work address has been defined for the employee
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run payroll/QuickPay
2. Observe a subset of employees are erroring out with the message above.
Changes
New Tax Card Migration
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |