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FAQ: Data Import and Export - SFTP Connection, SSH Keys and Fingerprint (Doc ID 2604174.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Purpose

To answer frequently asked questions about Data Import and Export for SFTP connections.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Are the Server Fingerprint and SSH Key have a direct relationship with each other? In other words, is the Server Fingerprint changed along with the SSH Key change?
 Does the server Fingerprint have 1 for an Eloqua instance or 1 for an SFTP Server? How many Fingerprints will there be if there are multiple SFTP Servers connected with 1 Eloqua instance?
 Error: Invalid Keys when uploading the Public Key and Private Keys that are used in WinSCP Connection's 'Advanced >> Authentication' part to Eloqua SSH Key configure page.
 How can a Fingerprint be updated if it changes on the SFTP server?
References


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