My Oracle Support Banner

FAQ: Data Import and Export - SFTP Connection, SSH Keys and Fingerprint (Doc ID 2604174.1)

Last updated on SEPTEMBER 17, 2021

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Purpose

To answer frequently asked questions about Data Import and Export for SFTP connections.

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Questions and Answers
 Are the Server Fingerprint and SSH Key have a direct relationship with each other? In other words, is the Server Fingerprint changed along with the SSH Key change?
 Does the server Fingerprint have 1 for an Eloqua instance or 1 for an SFTP Server? How many Fingerprints will there be if there are multiple SFTP Servers connected with 1 Eloqua instance?
 Error: Invalid Keys when uploading the Public Key and Private Keys that are used in WinSCP Connection's 'Advanced >> Authentication' part to Eloqua SSH Key configure page.
 How can a Fingerprint be updated if it changes on the SFTP server?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.