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Unable To Share .jpg Email Attachments Using OEC Outlook O365 Plugin (Doc ID 2604283.1)

Last updated on DECEMBER 08, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


User is trying to  share emails with Engagement Cloud  using Office 365 add - in.  User also wants to share attachments as part of the email share .  

However in some cases the attachments does not show in the share screen in the side panel . 



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