Unable To Share .jpg Email Attachments Using OEC Outlook O365 Plugin (Doc ID 2604283.1)

Last updated on DECEMBER 08, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

User is trying to share emails with Engagement Cloud using Office 365 add - in. User also wants to share attachments as part of the email share .

However in some cases the attachments does not show in the share screen in the side panel .

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