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Tax amount is always 1 (Doc ID 2604598.1)

Last updated on MAY 28, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

In receivables, system is correctly defaulting the Tax Rate as "Tax_Rate_5", which is defined as 5% in the tax rate definition, but when the rate is getting defaulting, it is wrongly bringing tax amount=1 regardless the Taxable Amount.
But if i manually change it to different tax rate say..."Tax _Rate_2", and set it back to "Tax_Rate_5", then system is correctly creating 5% tax.

Cause

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In this Document
Symptoms
Cause
Solution


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