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Attempt to Reset Admin UI Password Resulted in Agent Reset Email Being Sent to the User (Doc ID 2605031.1)

Last updated on NOVEMBER 11, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

When a merchant user attempts to Reset their password on Admin UI (via Forgot Password feature) they instead receive a password reset email for the Agent UI. Why is this happening?
 

Solution

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In this Document
Goal
Solution


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