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Preview Conversion of a PDF for Preview in (Oracle Context and Experience (OCE )Fails. PDF is Recreated in an Older Version, the Preview Conversion is Successful. (Doc ID 2605651.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Content and Experience Cloud Service - Version N/A and later
Information in this document applies to any platform.


Trouble with a preview of a PDF file inside OCE.  The preview of the PDF looks like the content is encrypted, but the file is not encrypted.  Suspect there is an issue with a font set that is creating a problem in the conversion of the file for the preview in OCE.  Version is 1.4.PDF successfully converts while Version 1.8 PDF fails.  


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