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Duplicate Search - Wrong Search Results For Fuzzy Search Account Name And City (Doc ID 2606240.1)

Last updated on NOVEMBER 15, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.07.0 version, Data Quality, Customer Hub

Duplicate search - wrong search results for fuzzy search account name and city


We have a duplicate search in place that doesn't provide the expected search results:

Criteria:
Country = Exact match, Name = Fuzzy, city = Fuzzy

For an existing account we tried to create a new account with similar name and country and it didn't result in an identified duplicate. New record was created.

Solution

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In this Document
Goal
Solution
References


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