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Unable To Issue Refund Due To Error "Too Many Objects Match The Primary Key Oracle.jbo.Key[111] (Doc ID 2606435.1)

Last updated on APRIL 12, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Receipts

Unable to Issue Refund due to Error


ERROR
-----------------------

1. The Refund was not processed because the Payables Invoice was not created for the following reason: Inconsistent Rate Information. (AR-856622)
2. Too Many objects match the primary key Oracle.jbo.Key[111]



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables-> Billing -> Tasks -> Manage Transactions.
2. Open a credit memo.
3. Actions-> Issue Refund

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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