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After Upgrade, SFTP Folders are Missing (Doc ID 2606728.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 A and later
Information in this document applies to any platform.

Symptoms

After a CPQ version upgrade, the typical folders present on the SFTP server are missing. This includes the "automated" folder, which prevents SFTP uploads from occurring.

Changes

 The site was upgraded to a more recent version.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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