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Cloud Administrator 'coadmin' Access Returns "Incorrect Username/Password when logging in as "coadmin". (Doc ID 2607323.1)

Last updated on NOVEMBER 06, 2019

Applies to:

Primavera Unifier Cloud Service - Version 19.9 and later
Information in this document applies to any platform.

Symptoms

The credentials for "coadmin" are not allowing access to Unifier.

ERROR

Incorrect Username/Password when logging in a "coadmin".

STEPS

1. Credentials for "coadmin" attempts to  access Unifier.
2. After entering user credentials, the "coadmin" receives an error message that the username/password is incorrect.
3. In the environment, no other user besides "coadmin" has access/permissions to Administrate users.

Changes

 Migration of customer environment from GBUCS to OCI. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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