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Unable To Update Bank Details For Supplier (Doc ID 2607983.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Other Issues

ACTUAL BEHAVIOR
---------------
Supplier profile change request getting cancelled after approval.
 

EXPECTED BEHAVIOR
-----------------------
The change request should be successful after approved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a Supplier profile change request to inactivate the bank account
2. Request is approved
3. The status is cancelled

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot inactivate the bank in supplier profile

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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