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Can The Assisted Selling Application (ASA) Be Configured For Non-IOs Platforms (Doc ID 2608213.1)

Last updated on NOVEMBER 16, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


To provide a little background, the Assisted Selling Application (ASA) allows an in-store associate or service agent, to help shoppers learn more about the products they are interested in, provide guidance, and up-/cross-sell related items. Store associates can use Assisted Selling to access the digital catalog managed through the Commerce Cloud Admin tool and sell those items to shoppers in the store. ASA also enables store associates to look up shopper order history and update shopper profile information, as well as access a shopper’s cart that was started online. With Assisted Selling, the in-store associate can add items to the shopper’s cart and accept credit card tender.

Currently ASA is only supported with IOs devices. Hence, the question, can ASA be implemented and configured for non IOs devices?




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