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Files Stuck On "Loading Into Stage Tables" (Doc ID 2608285.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19C version, Core Product Functionality

ACTUAL BEHAVIOR
---------------
--UPG 19C.10b em3-- Files stuck on "Loading into stage tables"

After upgrading to 19C., every time the customer brings a new file from an external sftp and try to run interface the file remains on "Loading into stage tables" on UI-HTML: Input Interfaces, therefore the system integration is not working, also the customer don´t have any workaround because the file can't be manually processed (the same issue happens).


EXPECTED BEHAVIOR
-----------------------
Able to interface files from sftp or manually.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Input Interface

2. Select the Interface Type order

3. Upload an ORR file and click on the run interface button in order to process that order file

4. Check with the stage records whether the file got processed or stuck in stage table only

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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