My Oracle Support Banner

How To Disable Users From Blocking New SR Assignments (Doc ID 2608594.1)

Last updated on JUNE 30, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.10.0 version, Omni Routing

In the 19D Update Readiness documents, there was a note that from 19D onwards, Administrators will have a profile option to prevent agents from blocking new assignments. What is the name of the profile option?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.