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How To Disable Users From Blocking New SR Assignments (Doc ID 2608594.1)

Last updated on JUNE 30, 2022

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Omni Routing

In the 19D Update Readiness documents, there was a note that from 19D onwards, Administrators will have a profile option to prevent agents from blocking new assignments. What is the name of the profile option?


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