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RPAS Cloud: Applying Custom Menu in Workbook After Using OAT Patch JSE Jars Option Results in Error "WorkbookException: java.lang.ClassNotFoundException" (Doc ID 2609078.1)

Last updated on NOVEMBER 11, 2019

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 17.1 and later
Oracle Retail Merchandise Financial Planning Cloud Service - Version 17.1 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

After running Online Administration Tools (OAT) Patch JSE Jars option (after sending a new jar file to FTP incoming directory), opening a workbook and executing a custom menu that includes a java expression an error occurs: "WorkbookException: java.lang.ClassNotFoundException". The same error is generated while executing a rule group in batch which contains a java expression.

Cause

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