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Balances for the budget account group can't be retrieved because the budgetary control balances cube can't be connected. (XCC-675465) (Doc ID 2609090.1)

Last updated on MAY 28, 2020

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Manage Budgets

When attempting to Connect to budgetary control budget dashboard
the following error occurs.

ERROR
-----------------------
"Balances for the budget account group XXXXX can't be retrieved because the budgetary control balances cube can't be connected. (XCC-675465)"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to dashboard
2. See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot connect to the cube.

Cause

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In this Document
Symptoms
Cause
Solution


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