Why cannot find the rejected invoices or invoice lines in Correct Import Errors Spreadsheet? (Doc ID 2609378.1)

Last updated on AUGUST 04, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Customer is trying to use the Correct Import Error Spreadsheet but the ADFDI spreadsheet is not showing the invoice lines for correction.


EXPECTED BEHAVIOR
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Correct Import Errors Spreadsheet should show the ADFDI spreadsheet with the details for invoice lines rejections as well.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Invoices Workbench
2. On the Right Hand Taskbar - Select Correct Import Errors Spreadsheet


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot correct the rejected invoice lines if the invoice lines are not showing up on Correct Import Errors Spreadsheet.

Changes

Cause

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