Slab Based Discounting Based On NCR Is Not Working
(Doc ID 2609591.1)
Last updated on NOVEMBER 27, 2019
Applies to:Oracle Monetization Cloud - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On Oracle Monetization Cloud, it is observed that slab based discounting using NCR (non currency resource) is not working. More details are shared below.
- The business requirement is to apply different percentage (%) discounts based on NCR balance
- To achieve this, customer has configured the pricing as below:
- Charge offer-1 -> With the usage event to apply the charge based on the quantity
- Charge offer-2 -> Initialize the NCR
- Discount offer-1 -> Use the range of NCR balance to apply different % discounts on the usage event charge
- It is observed that even though customer is using the option 'Balance[NCR]' to apply different % discounts, it is always going to the first discount slab %
- So it looks like the Balance[NCR] is not fetched properly to identify the appropriate discount % based on the slab
How to resolve and achieve this business requirement?
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