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ERROR: When Trying to Add or Re-Authenticate Eloqua in Compendium Linked Accounts - "The social networking account was not added. Failed to get access token. unauthorized: Unable to authorize user." (Doc ID 2609769.1)

Last updated on DECEMBER 11, 2019

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Oracle Eloqua Content Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When trying to add or re-authenticate an Oracle Eloqua account into the Oracle Content Marketing (also known as Compendium) Linked Accounts section, an error similar to the one below may be displayed:

The social networking account was not added.
Failed to get access token. unauthorized: Unable to authorize user

Changes


Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Related Reading
References


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