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Issue While Processing Transactions That Involves "Update Attribute" Promotion Action (Doc ID 2610236.1)

Last updated on NOVEMBER 27, 2019

Applies to:

Oracle Fusion Loyalty - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

We are trying to achieve a requirement through the following process flow –

1. Create a custom Boolean field called “Create Voucher Flag”
2. We are updating this flag to Y using “Update Attribute” in promotion action (subject to promotion qualification)
3. We have created a Field Trigger i.e “After Field Change”i.e. where “Create Voucher Flag” is to Y, we invoke a script that in turn creates a Voucher record under the member.
4. While processing of this transaction, the status is getting rejected with error message “An error occurred while updating or inserting the values in view objects. (LOY-5595191)”

Cause

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In this Document
Symptoms
Cause
Solution
References


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