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Importing Primavera XML To P6 Fails With Error "The Resource you selected was deleted by another user" (Doc ID 2610313.1)

Last updated on MARCH 02, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a Primavera XML,
the following error occurs.

ERROR
-----------------------
SEVERE: The Resource you selected was deleted by another user
com.primavera.integration.client.xml.xmlimporter.XMLImporterException: The Resource you selected was deleted by another user
at com.primavera.integration.client.xml.xmlimporter.persistence.PersistenceProviderImpl.persist(PersistenceProviderImpl.java:131)
...

- OR -

SEVERE: null
com.primavera.integration.client.xml.xmlimporter.XMLImporterException
....
Caused by: java.lang.NullPointerException
....
Original Exception:
java.lang.NullPointerException

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Import a Primavera XML to P6 Professional.
  2. The import service fails with above error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import Primavera XML

Cause

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In this Document
Symptoms
Cause
Solution
References


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