Error: "Unexpected error. Please re-test the Gateway configured details in Company Workspace" running P6 to Unifier synchronization using Primavera Gateway
(Doc ID 2610430.1)
Last updated on NOVEMBER 13, 2019
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.9 and later
Primavera Gateway - Version 18.8 to 18.8 [Release 18.8]
Information in this document applies to any platform.
When clicking on the Get Data button for the Master Rate Sheet in Primavera Unifier the following error is returned:
Unexpected error. Please re-test the Gateway configured details in Company Workspace
However when testing the Gateway connection the following is returned: Test Connection' button: Alert - Connection Successful!
Steps to reproduce:
- Sign into Unifier.
- In USER mode navigate to the Company Workspace > Cost Manager > Master Rate Sheet Click on Get Data (button)
- Confirmation: Master Rate Sheet will be updated with the latest data from P6. Do you want to continue? - click Yes
- Alert: Unexpected error. Please re-test the Gateway configured details in Company Workspace
- In ADMIN mode under the Gateway node, Open the Gateway Integration that is defined and click on the 'Test Connection' button: Alert - Connection Successful!
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