My Oracle Support Banner

The System Could Not Process Your Request Error Attempt to Give Permissions to a Group in a Project or Shell (Doc ID 2610471.1)

Last updated on NOVEMBER 21, 2019

Applies to:

Primavera Unifier Cloud Service - Version 18.8.4.0 to 18.8.12.0 [Release 18.8]
Primavera Unifier - Version 18.8.4.0 to 18.8.12.0 [Release 18.8]
Information in this document applies to any platform.

Symptoms

On : Unifier 18.8.4.2

When attempting to assign permissions to a group in a project, the following error occurs:

ERROR
-----------------------

The system could not process your request. Logging in again may help in some cases.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to Unfier
  2. Navigate to desired project > Admin Mode > User Administration > Groups > desired group > Permissions tab
  3. Go to desired permission node and assign desired permission
  4. Click OK and receive error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot give required permissions.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.