My Oracle Support Banner

How to diplay Account FormattedMultilineAddress On Custom Text Formula Field? (Doc ID 2610904.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
---------------------------------------------------
Account PrimaryFormattedAddress attribute return null value on custom text formula field

Problem Description
---------------------------------------------------
A custom text formula field in the custom object was created to display the Primary Address of the associated Account record but PrimaryFormattedAddress field return null value after 19D upgrade.

In the Billing Profile custom object, Mailing Address (custom text formula field) is created with the below script.

def MailAdd = Customer_Obj_c?.PrimaryFormattedAddress;
return MailAdd;

This was working fine last week in a sandbox, before 19D activities was performed. But upon reconfiguration, the script is no longer working as expected and the field now returns a null value.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.