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Cannot Open Manage Resource Organization Hierarchies (Doc ID 2611312.1)

Last updated on SEPTEMBER 15, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Performance

ACTUAL BEHAVIOR
---------------

 Cannot open Manage Resource Organization Hierarchies

EXPECTED BEHAVIOR
-----------------------


STEPS
-----------------------
1.Go to setup and maintenace

2.click on manage Resource Organization Hierarchies 

3.Click on search button

4.Click on Internal Resource Organization Hierarchy 

5.Waiting -> (it remains like this) -> receive message You can wait for it to become responsive or exit the page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open organization hierarchy page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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