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RDFCS: "1 or More Dashboard Profiles Failed to Load. Contact Your Administrator" Error Is Received While Accessing the Dashboard after Patching (Doc ID 2611408.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Demand Forecasting Cloud Service - Version 18.0 and later
Information in this document applies to any platform.

Symptoms

On Retail Demand Forecasting Cloud Service (RDFCS), after patching the RDFCS domain, navigating to the "LLC Casual Exceptions" or "SSL Baseline Exceptions" in the Dashboard results in the '1 or more
dashboard profiles failed to load. Contact your administrator.' error message.

Steps to Recreate:

1. Patch the RDFCS domain.
2. Login and navigate to the Dashboard and notice that access "LLC Casual Exceptions" or "SSL Baseline Exceptions" results in an error.

Cause

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