My Oracle Support Banner

Item Import Stuck With No Status (Doc ID 2611493.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Core Product Functionality

ACTUAL BEHAVIOR
---------------
Item Import stuck with no status

There were hundreds of records of Item data stuck in Item interface with no status. After reprocessing the numbers started going down

Even now some fresh data of Item Interface are stuck and not getting auto-processed.

EXPECTED BEHAVIOR
-----------------------
Expect records to process without having to be reprocessed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load Input Interface with items
2. Items load fine, but do not automatically process
3. Items process only after hitting the reprocess button

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.