My Oracle Support Banner

Receivables to Ledger Reconciliation Summary Report Shows Variance in Non-Receivables Begin Balance & Accounting Begin Balance at the Start of Year (Doc ID 2611742.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Receivables to Ledger Reconciliation Summary Issue

The Jan-18 non-receivables begin balance is not equal to the Dec-17 Non-Receivables Begin balance+Non-Receivables journals

Also Jan-18 Accounting Begin Balance is not equal to Dec-17 Accounting End Balance

EXPECTED BEHAVIOR
-----------------------
The Jan-18 non-receivables begin balance should be equal to the Dec-17 Non-Receivables Begin balance+Non-Receivables journals

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Receivables to Ledger Reconciliation Summary report for period Dec-17

2. Generate Receivables to Ledger Reconciliation Summary report for period Jan-18

3. From Dec-17 report add 'Non-Receivables Begin Balance' and 'Non Receivables Journal' and observe that the added amount does not match to 'Non-Receivables Begin Balance' shown in the Jan-18 report

4. Also observe that Accounting Begin Balance of Jan-18 is not equal to Accounting End Balance of Dec-17 report

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are not able to figure out the reason of a difference in Receivables to Ledger Reconciliation Summary report between the periods

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.