My Oracle Support Banner

Error Generated when Attempting to Upload Zip File to Oracle Content and Experience (OCE): "Can't upload file because it can't be scanned" (Doc ID 2611923.1)

Last updated on NOVEMBER 07, 2022

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

Users are finding that a certain file (in this case a .zip file), will not successfully upload.  The error the users encounter is:

ERROR
-----------------------
 "Can't upload file because it can't be scanned"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.