My Oracle Support Banner

Fusion Applications - Global Payroll - Unable To Rollback "Calculate Payroll" For An Employee (Doc ID 2611948.1)

Last updated on JANUARY 22, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Global Payroll

When attempting to rollback the "Calculate Payroll" process for an employee as the process is "Error" state, the following message occurs:

ERROR
-----------------------
"Please review the messages."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Calculate Payroll process
2. Observe the process ends in error.
3. Observe when attempting to rollback the "Calculate Payroll" process for an employee as the process is "Error" state, the following message occurs:
"Please review the messages."


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.