Additional Character Are Reflecting In Email Sent To Customer
(Doc ID 2612270.1)
Last updated on NOVEMBER 12, 2020
Applies to:Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Service Requests
Additional Character are reflecting in email sent to customer
#3000000018XXXXX# this number with the hashtags is added to the email body which is not seen in the template created for email.
To reproduce the issue:
Open an SR>Send Response>Check email> notice #3000000018XXXXX# at te end of it
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