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O365 - Contact Sync Error JBO-27040: ..CountryCode Exceeds The Maximum Length Allowed. (Doc ID 2612287.1)

Last updated on JANUARY 23, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.07.0 version, Microsoft Office 365

O365 - Contact Sync error JBO-27040: ..CountryCode exceeds the maximum length allowed.

I receive the following error:
JBO-27040: Value 116097403446 for field WorkPhoneCountryCode or MobileCountryCode or FaxCountryCode or HomePhoneCountryCode exceeds the maximum length allowed.

when performing the following workflow:

- Create a Contact with a Phone number
- share the contact with O365
- user OWA (Web Access) and update the contact, e.g. notes field
- synchronize the contact

Error is shown


 

Solution

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In this Document
Goal
Solution


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