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Save Changes In Opportunities And Accounts Doesn't Work Anymore (Doc ID 2612845.1)

Last updated on NOVEMBER 26, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Opportunities

ACTUAL BEHAVIOR
---------------
Save changes in opportunities and accounts doesn't work anymore in Production (WXF) and in Staging (XPF) :

EXPECTED BEHAVIOR
-----------------------
Save option should finish

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- search for an opportunity
- open the opportunity
- change the line amount + Save --> the action "Save" doesn't end.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use save option.

Cause

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In this Document
Symptoms
Cause
Solution
References


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