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Cannot Approve Contract From Email (Doc ID 2613277.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : Contract Authoring

I am trying to approve a contract and I received the below message:

Note that I am the person I submitted the contract and I am answering with the same account

ERROR
-----------------------
Your response to this notification was not processed.
The response message is not from the original account to which notification had been sent. Actionable notifications should be responded from the same account to which it had been sent.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Submit contract for approval

Try to approve from email

Get error

Cause

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In this Document
Symptoms
Cause
Solution
References


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