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Clause Approval Stuck In Pending Approval (Doc ID 2613282.1)

Last updated on NOVEMBER 28, 2019

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.17.05.0 and later
Information in this document applies to any platform.

Symptoms

ContractClauseApproval showing no action.


EXPECTED BEHAVIOR
-----------------------

Expected :
1.When Auto approval group is active , clause should be approved automatically.
2.And when approver group rule is active a notification need to be triggered user defined in clause approver group.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Clause
2. Submit for approval



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve clauses.

Cause

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In this Document
Symptoms
Cause
Solution
References


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