Users in WebCenter Portal Cloud Service Configured with SAML2 and IDCS Get Sporadic "Error 403 – Forbidden" When Doing Login (Doc ID 2613897.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle WebCenter Portal Cloud Service - Version 18.4.6 and later
Information in this document applies to any platform.

Symptoms

Users are able to login to WebCenter Portal Cloud Service using SAML2 / IDCS integration,
but after some period of time no one is able to login and they get the following error:

ERROR

Error 403 – Forbidden

Issue is corrected after restarting the managed server.

Changes

Cause

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In this Document

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Users in WebCenter Portal Cloud Service Configured with SAML2 and IDCS Get Sporadic "Error 403 – Forbidden" When Doing Login (Doc ID 2613897.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!