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Error Encountered In Running Payroll Calculation/QuickPay - Work PSD On W4 Is Missing (Doc ID 2614100.1)

Last updated on NOVEMBER 24, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Global Payroll

After running the QuickPay,the following error occurs.

ERROR
-----------------------
Error was encountered when processing payroll relationship XYZ.
An error occurred when processing element {ELEM_NAME. (ETNAME=ABC)
An error occurred during formula execution. (ORACLE_ERROR_TEXT=)(FORMULA_ERROR_TEXT=An external function call error occurred for formula US_GET_JURISDICTION, line 340.
WORK PSD ON W4 IS MISSING

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Fusion Applications.
2. Navigate to Payroll Calculation Work Area.
3. Run QuickPay.
4. QuickPay fails with above error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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