FA: SCM: OM: Infolet Is Not Showing Draft Orders in Credit Review Pending Error
(Doc ID 2614553.1)
Last updated on AUGUST 21, 2020
Applies to:
Oracle Fusion Order Management Cloud Service - Version 11.13.19.01.0 and laterInformation in this document applies to any platform.
Symptoms
After Customer 19A update, orders in error or Credit review pending cannot be found in infolet detail for - DRAFT ORDERS IN ERROR. Because of this, orders in error or Credit review pending are going unnoticed which is causing delay in order processing.
- create an order that fails credit check -> credit review pending
- go to infolet detail for "DRAFT ORDERS IN ERROR"
- order is not shown there
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |