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FA: SCM: OM: Infolet Is Not Showing Draft Orders in Credit Review Pending Error (Doc ID 2614553.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

After Customer 19A update, orders in error or Credit review pending cannot be found in infolet detail for - DRAFT ORDERS IN ERROR. Because of this, orders in error or Credit review pending are going unnoticed which is causing delay in order processing.

- create an order that fails credit check -> credit review pending
- go to infolet detail for "DRAFT ORDERS IN ERROR"
- order is not shown there

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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