Receivables Aging By General Ledger Account Report doesn't Show Correct Outstanding Balance (Doc ID 2614671.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Receivables Aging By General Ledger Account Report doesn't Show Correct Outstanding Balance

EXPECTED BEHAVIOR
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Receivables Aging by General Ledger Account Report should show correct outstanding balance

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Schedule Process Overview page
2. Search and select process 'Receivables Aging by General Ledger Account Report'
3. Enter input parameters with Report Context as Business Unit and Submit the process
4. Validate the output with the transaction details in the system.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get correct outstanding balance by using the report

Cause

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