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How to setup PPR Auto Approval Rule (Doc ID 2614860.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Manage Payments-Process Payment Files

When attempting to set Payment approval, the following error occurs.

ERROR
-----------------------
Workflow triggered and completed but PPR is in the status of 'Payments approval initiated' - no further action available.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable Payment approvals
2. Created an Auto approval rule
3. Created a PPR

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set the PPR approval rule as requested by Business.

Cause

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In this Document
Symptoms
Cause
Solution


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