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Cannot See More Information Icon Data for Item From PO Line (Doc ID 2614867.1)

Last updated on DECEMBER 31, 2019

Applies to:

Oracle Fusion Product Hub Cloud Service - Version 11.13.19.07.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Cannot See More Information Icon  Data for Item From PO Line

When click on More Information Icon - Orange Triangle Unable to see any information for items except Item Number

EXPECTED BEHAVIOR
-----------------------
When clicking on item info icon on PO line, the popup should show Item Specifications, Structures, Attachments, Relationships, Associations.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Navigate to Procurement > Purchase Order
2. Create PO
3. Add item on PO line and save
4. Move the Cursor to info icon on item in PO line and Click
5. Only Item number appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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