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IC Transaction Fails with Error "The intercompany transaction failed approval because a provider intercompany account could not be generated based on the intercompany balancing rules. (FUN-720257)" (Doc ID 2614913.1)

Last updated on MAY 16, 2021

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Create and Manage Journals

When attempting to create intercompany transaction across the ledger,
the following error occurs.

ERROR
-----------------------
The intercompany transaction failed approval because a provider intercompany account could not be generated based on the intercompany balancing rules. (FUN-720257)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Fusion Application
2. Navigate to Intercompany Accounting >Transactions > Require Attention Tab
3. Verify the Transaction Status and error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with creation of Intercompany transactions across the ledger

Cause

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In this Document
Symptoms
Cause
Solution
References


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