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File Download From UCM Server Failing: The Fusion Applications Virus Scan Has Been Deferred (Doc ID 2615260.1)

Last updated on JANUARY 08, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.10.0 and later
Information in this document applies to any platform.

Symptoms

File Download from UCM Server failing: The Fusion Applications Virus Scan has been deferred

User is getting an error while trying to download a particular BI report from UCM

BI scheduler web service is used to run the BI report. Once the report is complete, the user is utilizing UCM RIDC-Jar (provided by Oracle) to connect to UCM to download the the BI report to their server.
This is working fine with other reports.

Note: when trying to download the report from UCM out of 10 times only 2 to 3 times in day it is working.


ERROR
-----------------
StatusMessage=Unable to download file. The Fusion Applications Virus Scan has been deferred and has not completed yet. Please try again.
StatusMessageKey=!csUnableToDownloadFile!$The Fusion Applications Virus Scan has been deferred and has not completed yet. Please try again.

Cause

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In this Document
Symptoms
Cause
Solution
References


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