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O365 - Contacts Related To Contact Below "Records" Tab (Doc ID 2615318.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

We want to be able to see Contacts below contact "Records" tab.
I went to App Composer for O365 > Home > Side Panel > Related Records and
the only available options to enable are:

Account
Opportunity
Lead
Service Request

1. Also from Office 365 -> select item -> login to O365
2. Under Records -> select account -> click on Share Item
3. When clicking on Share Item they are redirected to
the Create Activity type screen and the item is automatically shared.

We need to understand if this is expected or if there is anything that can be
done to also have the Contacts available there.


 

Solution

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In this Document
Goal
Solution


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