Error when Creating Quotes from Salesforce [ ERROR During commerce integration: Document does not exist on process.] (Doc ID 2615359.1)

Last updated on DECEMBER 16, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 19 A and later
Information in this document applies to any platform.

When attempting to create a CPQ quote from a Salesforce Opportunity, the following error occurs:

During commerce integration Process ID: xxxxx, Name: SFDC Opportunity - Import
{value}: Document does not exist on {Process Name} process.

This may occur after changes to the Opportunity Import result parser XSL, or after upgrading to CPQ version 19C.

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In this Document

Symptoms

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