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O365 - Calls Under Resource Connections (Doc ID 2616001.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Microsoft Office 365

O365 - Calls under resource Connections

We need to understand what are Calls whne looking at an existing Contact in the O365 Add-in > Connections > notice the Phone call icon.
Are these Phone Calls or Call Reports? Or “Log a call” activities?

You can view interactions from the current month back to the first email, appointment, or *call* logged against the contact.

You can also select a specific month or year to view activity history for that point in time.


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